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Payment Methods And Invoice

What payment methods are accepted at Holyart?

The following payment options are accepted on holyart.com:

Credit/debit card (Visa, Mastercard, American Express).
Paypal
AmazonPay
Google Pay/Appe Pay
Wire transfer

Is Cash On Delivery available?

Cash On Delivery is only available within Italy.

How do credit card payments work?

Holyart uses the SSL (Secure Sockets Layer) protection system with VeriSign certification. This system takes care of encrypting your card details, making it impossible to be intercepted by external users. When placing an order, you may be redirected to the site of your bank to verify the payment.

When placing the order, we may ask your bank an authorization to verify the validity of your card. This payment authorization is not a charge. Your card will be charged once your order is ready to ship.

Are credit card transactions safe?

Holyart uses an encrypted server with advanced technologies which makes your transaction safe and secure. The software codifies all your data necessary to make a purchase (name, address, payment method details) when they are transmitted. While the data is transmitted via the internet, it’s impossible to recover it. The only piece of information available on our website when placing the order is a sequence of numbers that hides your card details: there is no algorithm capable of reading the actual numbers of your credit card.

As an additional security measure, Holyart has set up a control system linked to the delivery address of your order: if you are paying by one of the cards registered in your account, but choose to ship the order to a different address from the one used before, you will have to enter your card details again. If anyone logs in with your Holyart username and password, they won’t be able to use your credit card to ship to a different address from yours.

I received an authorization request on my credit card after I have completed my purchase. What does it mean?

When you place an order, Holyart asks your bank an authorization to verify the validity of your card. Your bank will put the money on hold until the transaction is processed or until it has expired. Please note this is not an actual charge, as the money is still in your bank account.

Some banks show payment authorizations as “pending” charges. Please contact your bank for more information. The payment will be taken once the order ships.

If you decide to cancel your order before it is shipped, the payment authorization will be canceled within a time frame set by our bank and independent from Holyart.

How does the Bank Transfer work?

By choosing Bank Transfer as a payment method, you will receive an order confirmation containing our bank details to make the payment. We kindly ask you to make the payment within 3 days from the date of your order.

When should I send the Bank Transfer?

Please make the payment by Bank Transfer within 3 days from your order.

Who is the recipient of the Bank Transfer and what should I write as a reference of the payment?

Please send the payment to:

Company: Pulcranet Srl

Bank: Unicredit Banca d’Impresa – Filiale 06791 Sassuolo – Modena (Italy)

ABI: 02008 CAB: 67015 C/C: 000030074540

IBAN: IT 42 N 02008 67015 000030074540

SWIFT = UNCRITM1MM1

Reference: Order number

When and how will I receive a confirmation invoice?

You can download the invoice by going to the “My Orders” page, and clicking on “Download Invoice”. The invoice is usually available 5 days after the shipping date.